Refund policy

Your satisfaction is important to us.
However, due to the nature of personal care products, we do not accept returns or exchanges unless the product arrives damaged or defective.

 

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1. No Returns or Exchanges (All Sales Final)

For hygiene and safety reasons:

· We do not accept returns

· We do not offer refunds

· We do not accept exchanges

Unless the item is damaged upon arrival.

 

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2. Damaged or Defective Products

If your product arrives damaged, please contact us within 7 days of receiving your order, with the following:

· Order number

· Photos or videos showing the damage

· Description of the issue

Once verified, we will offer:

➡️ A replacement product

We will re-ship the replacement at no additional cost.

 

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3. Incorrect Items

If you received the wrong item, please contact us and we will arrange a replacement.

 

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